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Engage Interact (formerly Callmax)

These training videos will introduce you to some of the most exciting enhancements to Engage Interact Automated Communications, including bulletins and package tracking. Select a course to learn more.

Engage Interact: Answer Training - eLearning
In this eLearning, we will learn how to use Engage Interact, an automated answering service that uses speech recognition to assist callers, play custom property information, and connect residents with maintenance.
FREE
eLearning Engage Interact
Engage Interact: Answer - Live Training
This live training session covers the answer features in Engage Interact.
FREE
Live Training Engage Interact
Engage Interact: Contact - Live Training
This live training session covers the contact features in Engage Interact.
FREE
Live Training Engage Interact
Getting Started with the MRI Training Academy
This guide provides step-by-step instructions on registering for eLearning and live training courses, and viewing your course registrations on the MRI Training Academy.
Engage Interact: General Navigation Overview - Video
In this video, we will review some of the current features in the Engage Interact automated communication suite.
FREE
Video Engage Interact
Engage Interact: Bulletins Overview - Video
In this video, we will demonstrate how to use the MRI Engage Interact Enhanced Bulletin feature. You will learn how to create and launch bulletins, manage groups and templates that you create.
FREE
Video Engage Interact
Engage Interact : How to Set Text and Email Notifications - Video
In this video, we will review how to use and setup email and text notifications.
FREE
Video Engage Interact
Engage Interact: Using the Dashboard - Video
In this video, we will review how to configure your Engage Interact Dashboard and discuss the data that is available there. The dashboard page is the new homepage in Engage Interact.
FREE
Video Engage Interact
Engage Interact: How to Forward Calls - Video
In this video, we will review how to forward your calls to Engage Interact and provide information with commonly asked questions.
FREE
Video Engage Interact
Engage Interact: How to Listen to Messages Overview - Video
In this video, you will learn about some of the different way in which Engage Interact lets you review your messages.
FREE
Video Engage Interact
Engage Interact: How to Set Up On-Call Schedules Overview - Video
In this video, we will review how to setup On-Call schedules.
FREE
Video Engage Interact
Engage Interact: How to Respond to an Emergency Page Out - Video
In this video, we will review how to respond to an emergency page out.
FREE
Video Engage Interact
Engage Interact: Temporary Announcements - Video
In this video, we will learn how to set up temporary announcements for your Engage Interact property.
FREE
Video Engage Interact
Engage Interact: Package Tracking Overview - Video
In this video, we will review package tracking with the Engage Interact automated communication mobile app.
FREE
Video Engage Interact
Engage Interact: Using the Mobile App - Video
In this video, you will learn how to access the most useful functionality of Engage Interact from the convenience of your mobile phone or tablet.
FREE
Video Engage Interact