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These training videos will introduce you to some of the most exciting enhancements to Callmax Automated Communications, including bulletins and package tracking. Select a course to learn more.

Getting Started with the MRI Training Academy

This guide provides step-by-step instructions on how to create an MRI Training Academy account, register for eLearning and live training courses, and view or launch your course registrations on the MRI Training Academy.

Callmax: Answer Training - eLearning

In this eLearning, we will learn how to use Callmax, an automated answering service that uses speech recognition to assist callers, play custom property information, and connect residents with maintenance.

eLearning Callmax

Callmax: General Navigation Overview

In this video, we will review some of the current features in the Callmax automated communication suite.

Callmax: Bulletins Overview Video

In this video, we will demonstrate how to use the MRI Callmax Enhanced Bulletin feature. You will learn how to create and launch bulletins, manage groups and templates that you create.

Callmax: How to Set Text and Email Notifications

In this video, we will review how to use and setup email and text notifications.

Callmax: Using the Dashboard

In this video, we will review how to configure your Callmax Dashboard and discuss the data that is available there. The dashboard page is the new homepage in Callmax.

Callmax: How to Forward Calls

In this video, we will review how to forward your calls to Callmax and provide information with commonly asked questions.

Callmax: How to Listen to Messages Overview

In this video, you will learn about some of the different way in which Callmax lets you review your messages.

Callmax: How to Set Up On-Call Schedules Overview

In this video, we will review how to setup On-Call schedules.

Callmax: How to Respond to an Emergency Page Out

In this video, we will review how to respond to an emergency page out.

Callmax: Temporary Announcements

In this video, we will learn how to set up temporary announcements for your Callmax property.

Callmax: Package Tracking Overview

In this video, we will review package tracking with the Callmax automated communication mobile app.

Callmax: Using the Mobile App

In this video, you will learn how to access the most useful functionality of Callmax from the convenience of your mobile phone or tablet.