MRI Certification Academy - Occupancy Module

Welcome to the Client Certification in Occupancy. In this certification, you'll build the skills and confidence to manage occupancy records, complete certifications, and understand how occupancy transactions flow through related system modules.

At the end of this session, you should be able to:

• Manage tenant records independently by completing common day‑to‑day occupancy tasks, including annual and interim re‑examinations.
• Navigate and maintain core occupancy records by adding and updating tenant, owner, and unit information accurately.
• Use correct system navigation practices by consistently progressing through tenant record screens using the green arrow to ensure accurate calculations and error checking.
• Identify and explain transaction outcomes by distinguishing between Section 8 payables routed to the Payments module and Public Housing receivables routed to the TARS module.
• Describe the end‑to‑end workflow from Occupancy by explaining how data and transactions move to downstream modules without requiring support assistance.

This course is part of the MRI Certification Academy that aims to equip you with the necessary skills to execute your role effectively and efficiently with the end goal of delivering expert-level support.

This course should take you 60 minutes to complete. You can pause at any time and your progress will be saved.