This course will cover the life cycle and workflow of a service request; entering, reviewing, accepting and completing service requests; processing billable service requests; and how to optimize management of service requests through the Workspeed Dispatch Board. Tenant communications and reporting will also be covered.
Upon completion of this course, you will be able to:
- Perform basic Workspeed functions and navigation.
- Understand the service request workflow.
- Handle service requests.
- Use the dispatch board to manage service requests.
- Conduct tenant communications reporting.
Please note: The list price for this course is per user/attendee.
** Registration is a two-step process. After registering for the course, you must select the specific date you would like to attend. You will receive a confirmation email once you have selected a date.**